Valrae Software, LLC protects the information our customers. We do not
distribute or resell the personal information of any user.
Valrae Software, LLC uses any personal information entered on this or any
of our sites only to process your requests. At no time will your personal information be made available to an outside party, or used to send unsolicited mail.
Collection of Personal Information
Certain personal information is required when you engage in
certain activities on this site. Personal information is collected
on this site when you enter information into one of the online
forms.
These forms are used in several different places:
- Online ordering
- Requesting customer or technical support on a product
- Creating a customer account on one of our sites
How Your Information is Used
In the case of online ordering, your order
information (what you have purchased) is used to process your order and deliver products. This information is only shared with Google Checkout in order to process your payment of products. Your information is not shared with any other organization.
For technical support requests, your information is used
as part of our quality assurance program. We may use the
information to contact you regarding your support issue.
Creating a customer account uses your personal information
to validate and protect your account.
E-Mail Notifications
At no time will Valrae Software, LLC make your e-mail address available to a
third party. The personal information you provide to Valrae Software, LLC
will never be offered to an outside company, and will not result in unsolicited (spam) e-mail.
Limitation of Liability
We disclaim, without limitation, all liability for any loss or damage of any kind, including any direct, indirect or consequential damages, which might be incurred through the use of or access to our website, or any links to third-party websites.
Furthermore, we disclaim any and all liability for any tampering with the Internet user's computer system by unauthorized parties. In this regard, we expressly remind of the risk of viruses, and the possibility of targeted attacks by hackers. In order to combat viruses, it is recommended that the most recent browser versions be used, and that anti-virus software be installed and continually updated. As a rule, the opening of any e-mail from an unknown source as well as any unexpected attachment to an e-mail message should be avoided.
